Where are my tickets?

  • If your Festival tickets are being released as e-tickets, then these will available in your Lyte account, which you can access by logging in here or on the app. 
  • If your Festival tickets are postal tickets, or the Festival wristbands are being delivered to you, these will be shipped to the address on the order around 5-6 weeks before the festival starts. Either us or the Festival will contact you via email to inform you when your tickets/wristbands have been shipped. 

Exactly when your tickets are ready varies from Festival to Festival, as we receive all our tickets from the Promoters directly. To see what date they will be arriving, go to the order page on your account. This information will also be displayed on the app.