There's nothing here! 404 error

If you try to access the order you have just placed, or attempt to get your Festival tickets, and encounter this error:

404 Error

Then you are logged in to a different Festicket account than the one the order was placed with. 

The following steps will fix this, and allow you to access your tickets:

  • Logout of the current account by going to www.festicket.com/logout
  • Click the link on the confirmation email (View my Booking Details)
  • You should then be logged in with the account the order was placed with.