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Southport Weekender 2023 - Incomplete Payment Plan Orders

This article is for people who had an incomplete payment plan order for Southport Weekender 2023. You will now have received an email containing a bespoke booking link for you to complete your order. 

Please see the instructions below for how to complete your booking:

  1. Click the booking link in the email. If you are unable to click the link, please copy and paste the link into your browser. 
  2. Add the tickets to your basket. This will add the same amount of tickets as your original order.
  3. Click on the bag icon, and select Checkout.         checkoutsymbol
  4. Proceed to payment - please use the email address you used for the original purchase where possible.
  5. Your booking confirmation will then be delivered to the email address you have provided & will be available in your Festicket account.

Please note you have until 15th December 2022 to complete the purchase, after this date, no accommodation will be held and all booking links will be invalid.


FAQs

I did not receive the email

If you have not received the email with your booking link, please check your spam folder. If it is not in your spam, please contact us using this form.


You’ve reached the maximum purchase limit for this item.

If you see this message when viewing your basket, you are still able to continue to checkout and complete your order.

When will I receive my tickets?

You will not receive e-tickets for Southport Weekender 2023. Instead, we will send the lead booker a form via email in early 2023 for you to provide the details of your party. The lead booker will need to provider their name and photo ID when they arrive at Butlins.


I can't view my tickets on my order or the app.

As mentioned above, e-tickets will not be issued for this event.

Contact us

If your question hasn't been answered, or you require assistance with your order, please contact us via this form.