Festicket Orders - Why isn’t my ticket valid?

On 22 September 2022, Festicket Limited went into administration. This means that the ticket you have purchased for the event via Festicket will no longer be valid for entry to the Bruce Springsteen shows.

Lyte have been appointed by AEG – the operator of American Express presents BST Hyde Park - to assist in ensuring that customers affected by Festicket’s administration are able to attend the Bruce Springsteen shows in summer 2023.

Please carefully read AEG Presents’ recent communication here.

You will have the opportunity to re-purchase your tickets in January 2023. For details on this, please see our article How do I purchase a new ticket.

If you have any questions about this, please contact us using this form. One of our support team will respond to you as soon as possible.